After Hours Instructions

IF YOU FEEL THIS IS AN EMERGENCY AND YOU NEED IMMEDIATE CARE OR THE LIFE OF YOUR CHILD MAY BE IN DANGER, DIAL 911.

If you are not in need of immediate assistance, please see the following guidelines:

1. We do not call in refills for prescriptions after hours. If you have an urgent need to have a prescription refilled after hours, you will be subject to a fee that may or may not be paid by your insurance company.
2. If you need medical advice, please call 22-NURSE (226-8773). This is a service provided to our patients in order to answer simple questions, refer to the doctor on call, or refer to emergency care.
3. If 22-NURSE is unable to answer your questions or has referred you to the doctor on call, please call our office phone line at (210) 692-0358. You will reach the answering service, who will page the doctor on call. Please have the following information ready for the doctor:
   1. Your child’s TEMPERATURE
   2. Your child’s weight
   3. List of symptoms your child has been experiencing and for how long
   4. List of any medications your child has been taking
   5. Pharmacy name and PHONE NUMBER
4. If for some reason the above number is not working, you can dial the answering service directly at (210) 593-2883.